Home Life & CultureLifestyle The Terrible Waiting Game of ENEL Gas
An Abruzzo Road Journey

The Terrible Waiting Game of ENEL Gas

by Sam Dunham

An Abruzzo Road Journey

If you are planning to restore a property in which currently does not have ENEL mains gas make sure that you put your gas meter application in to ENEL Gas at the time of purchase. Getting connected to ENEL gas these days in Italy even though you can be in the centre of the village and the neighbouring houses all next to yours in the alley have gas can take over a year!  Like another Italian couple in Bascianella we have now been waiting 19-months, all I can say is thankfully that we are young as those old and infirm would either die of cold or old age before being hooked up. Strange how there is no seemingly public outcry about this – is it just patiently accepted as one of Italy’s limitations by Italians outside of Milano?!

Thankfully in ‘06/07 was pretty warm and we could almost make do with just a fire, but it is a different story this ‘08. It has been freezing and a ‘bombola’ of gas (canister of Calor Gas in the UK) lasts a maximum of 3.5 days for; , hot water and heating of a small 50 square metre 2 bedroom house where 2 people live. A large ‘25’ bombola costs 65 euros! Can you imagine how much that would come in at if we were trying to reside here full-time – you would have to be super rich to live in Abruzzo – no wonder Who wants to be a Millionaire? is still popular & running in Italy. Just your gas bill would come in at the equivalent of 500 euros or £400 per month, which is the current average salary of a blue-collar worker in Abruzzo. Italy will remain the current poor man of Europe as long as its monopolies have a strangle hold on the basic utilities. Rather than the people’s ability to spend their wages on slightly more interesting & educational commodities within the economy, those still not connected are forced instead to spend their cents on trying to keep their families warm.

Further Reading

ENEL CEO Sees Italy Power Blackout Risk This Year

Another example of the ENEL GAS waiting game

ENEL Gas Website

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Sammy
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Sammy

Oh god, the saga continues… I arrived thinking that everything had been done, that was what I had read from the geometra's wife and why after all if they weren't going to see the job through did he put his number on the application form, did we have to fax through to ENEL to give them proxy! No gas and nothing done to get in touch again with ENEL since having the doors fitted. I am here for a long weekend and it is impossible to get them out over the weekend. I guess as we now don't even have… Read more »

Sammy
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Sammy

Now we have a quote for fitting a door 'in the style of' our house, strangely it is more than an entire front door in London, but at the moment I don't actually care, anything to just be able to get gas. I am sure they think we are the ones behaving stupidly now and they can milk us for what we are worth, but hey after a wait this long just to get have gas I'd do anything, well almost! I've emailed the agency who are going to re-schedule with ENEL as it will only take a week once… Read more »

Sammy
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Sammy

Incredible! Well apparently it has been law since 2004 that you must have doors fitted to house your gas metres, ENEL used to provide the doors and for some reason our qualified, certified geometra did NOT know this – not sure what we pay him for! So the gas guy turned up, saw no doors, no geometra (who was running late) and by 9.00 we had a note in our postbox that obviously the geometra had no access too declaring no doors no gas. Our geometra then arrived late, waited & waited, moaned to us about ENEL not turning up,… Read more »

Sammy
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Sammy

Yipee, ENEL have finally said they will come to fit gas this Friday – how exciting. Our geometra is going to see them in as we'll be back in London sadly, fingers crossed!

Sammy
Guest
Sammy

An update! Well we finally got the documents, it took 3 more visits to Teramo but hey…. sadly our original gas certificate (you need a certificate from the engineer that fits your boiler to verify that all is safe before they consider fitting the gas) is now out of date, which means it is another 150 euros to get another one…

admin
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admin

Well it is nearly September 2008 and over a year and a half since we first applied to ENEL gas to supply us with mains gas exactly like they do for our neighbours and the rest of the village. We can still heat and cook by using bombola gas. ENEL gas still haven't even sent us the application documents, we have no reference number nothing they apparently keep getting lost in the post – truly special company – well done ENEL!